Physician Product Engineer, Ambulatory Clinical

Physician Product Engineer, Ambulatory Clinical

SF · NYC

About RoVR


RoVR builds the autonomous system of execution for healthcare: AI that runs clinics end to end, acts across every system they depend on, and improves with every outcome. Healthcare is one of the most complex real-world environments for autonomous intelligence, demanding continuous coordination, reasoning, and decision-making under uncertainty. We’re pushing the frontiers of agentic systems, long-horizon reasoning, memory, and reinforcement learning to build AI that pursues goals, recovers from failures, and learns from experience. We’re building the foundation for a future where entire healthcare systems operate, adapt, and improve autonomously.

Why RoVR

At RoVR, we’re on a mission to turn practices into AI-Native, Self-Optimizing Learning Health Clinics. At RoVR, we are building a multimodal, agentic operating system to launch, manage, and scale A-LHCs nationwide. We collaborate with large health organizations as well as local physician groups, modernizing legacy operations to launch these next-generation clinics.

Central to this vision are at RoVR, autonomous agents that orchestrate and optimize clinical, administrative, and patient engagement processes. By alleviating repetitive tasks, RoVRs free providers and admins to focus on proactive decision-making guided by actionable insights, laying the groundwork for a more responsive, outcome-driven healthcare ecosystem.

By uniting clinical and operational intelligence in one cohesive platform, we're building the infrastructure for a Learning Health System that can collaborate with and empower clinicians to redefine the patient experience and transform health outcomes.

Based in the heart of NYC and backed by leading venture capital firms/visionary healthcare leaders, RoVR is on a mission to transform the future of healthcare. We are seeking mission-driven engineers, designers, and operators to join our team and help us build the foundational operating system that will drive medicine for the next century.

The Role

We are looking for a product builder to own how patients experience RoVR. From finding a provider and booking a first visit to understanding next steps and staying connected between appointments, you would make complex care feel understandable and manageable.

You would also shape how patients interact with agents: when an agent should take initiative, what it should explain, when it should ask for confirmation, and how a person takes over. These decisions are central to the product.

The work combines product judgment, interaction design, and experimentation. You will spend time with patients and care teams, turn observations into prototypes, and work with engineers to ship and evaluate them. You will be accountable for whether people can understand the experience, complete what they came to do, and get the help they need.

Responsibilities

  • Own patient journeys across onboarding, provider discovery, scheduling, intake, communication, and ongoing care.

  • Study how patients and care teams use the product. Turn confusion, abandoned tasks, and repeated requests for help into concrete improvements.

  • Design interactions across the patient portal, chat, and voice. Define how agents communicate progress, handle uncertainty, request consent, and hand work to people.

  • Turn ideas into flows, prototypes, and clear product behavior. Work closely with engineering, design, and clinical operations to carry them through launch.

  • Run experiments with explicit hypotheses and success criteria. Measure task completion, patient understanding, effort, and follow-through.

  • Build experience evaluations with realistic patient scenarios, including interruptions, misunderstood requests, changing preferences, and failed actions. Use them to assess changes before and after release.

  • Make accessibility, health literacy, language needs, and patient control part of the product from the beginning.

Minimum qualifications

  • You have shipped a consumer product or service and can explain the decisions you made, what happened after launch, and what you changed.

  • Strong product judgment and interaction design instincts. You can make a complex process easier without hiding information people need.

  • Ability to turn an idea into a testable prototype using design tools, AI tools, or lightweight code. A software engineering background is not required.

  • Experience speaking directly with users and combining those observations with behavioral data to decide what to build.

  • Clear writing. You can define product behavior precisely and write language that helps someone understand what happens next.

  • A practical understanding of AI capabilities and limitations, including how unpredictable behavior affects the experience.

  • Ownership from problem discovery through launch and iteration.

Preferred qualifications

  • Experience building consumer healthcare products or services that involve sensitive information and consequential decisions.

  • Experience designing conversational, voice, or agent-based experiences.

  • Experience improving onboarding, activation, or ongoing engagement through measurable product changes.

  • Familiarity with accessibility, multilingual experiences, or designing for people with different levels of health and digital literacy.

Logistics

  • Location: San Francisco or New York, on-site.

  • Employment type: full-time.

  • Compensation: competitive salary and meaningful equity.

  • Visa sponsorship is available.

RoVR is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

The Role

We are looking for a physician to own the clinical product experience across RoVR. You would shape how clinicians use AI to understand a patient’s history, prepare for encounters, document care, make informed decisions, and manage patients over time.

You would translate clinical reasoning and real practice needs into product behavior: what information matters, what constitutes a clinically useful response, where uncertainty must be surfaced, and which actions require clinician review. This requires medical judgment and the ability to turn an observed problem into a product that works in daily practice.

Working closely with product, design, engineering, research, and clinical operations, you would own clinical product areas from discovery through evaluation, deployment, and iteration. Success means helping clinicians deliver better care with less administrative and cognitive burden.

Responsibilities

  • Own the clinical product strategy and roadmap across chart review, encounter preparation, documentation, decision support, ordering, results review, and longitudinal care management.

  • Work directly with physicians and other clinicians to understand their reasoning, information needs, and workflow constraints. Translate those observations into product priorities.

  • Define how patient history, medications, results, and care plans are synthesized and presented, including how the product handles missing, conflicting, outdated, or uncertain information.

  • Turn clinical needs into clear requirements, workflow models, prototypes, and acceptance criteria. Work with design and engineering to preserve clinical meaning while simplifying the experience.

  • Define the clinical scope of agent behavior, including appropriate autonomy, clinician review, escalation, and recovery when information or actions are incorrect.

  • Develop and maintain clinical evaluation scenarios and rubrics with research and engineering. Assess factual accuracy, omissions, clinical relevance, and potentially harmful recommendations or actions.

  • Translate clinical evidence, guidelines, and practice protocols into product requirements. Make supporting evidence and limitations understandable to the clinicians using the system.

  • Lead clinical product pilots with deployment and clinical operations teams. Investigate failures, understand adoption barriers, and turn clinician corrections into product improvements and evaluation priorities.

  • Measure clinical utility through accuracy, documentation quality, clinician effort, appropriate follow-up, and patient outcomes where they can be meaningfully assessed.

Minimum qualifications

  • MD, DO, or equivalent medical degree, with completed residency training in a relevant clinical specialty.

  • Substantial hands-on experience in ambulatory care and a clear understanding of how clinical decisions and follow-up unfold across visits.

  • Experience building or improving clinical products or technology-enabled care delivery, through product development, clinical informatics, or substantial workflow redesign.

  • Strong clinical judgment and the ability to critically assess medical evidence, identify uncertainty, and explain the reasoning behind a product requirement.

  • Strong product judgment: the ability to prioritize clinical needs, make tradeoffs, and carry an initiative from problem definition through implementation and evaluation.

  • Ability to communicate precisely with engineers, designers, researchers, and clinicians through clear writing, examples, and structured feedback.

  • Practical understanding of AI capabilities and limitations, including how incomplete context, inaccurate outputs, and inconsistent behavior affect clinical usefulness.

  • Demonstrated independence and ownership, with a willingness to work closely with users and remain accountable after launch.

Preferred qualifications

  • Board certification in internal medicine, family medicine, or an ambulatory specialty such as endocrinology or cardiology.

  • Experience developing or deploying clinical AI, decision support, documentation tools, or longitudinal care management products.

  • Training or substantial experience in clinical informatics, digital health, or human factors.

  • Familiarity with EHR workflows, clinical data structures, and interoperability constraints.

  • Experience designing clinical evaluations, reviewing model outputs, or conducting studies of clinical product performance.

  • Hands-on experience with prototyping tools, product analytics, or clinical data analysis.

Logistics

  • Location: San Francisco or New York, on-site.

  • Employment type: full-time.

  • Compensation: competitive salary and meaningful equity.

  • Visa sponsorship is available.

RoVR is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

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